Refund, Cancellation & Transfer Policy
1. Non-Refundable Registration Fee: Please note that the registration fee is strictly non-refundable once your admission process is completed, under any circumstances.
2. Policy Variations: Refund and cancellation terms may vary by Course or cohort. Specific refund rules will be displayed on Course pages or the checkout flow.
3. Approval Process: Where refunds apply, they will be subject to the timelines, deductions, and approval processes specified for that particular Course.
4. Cohort Transfers: Transfers between cohorts or Courses are strictly at Castallio's discretion and subject to the transfer policy communicated by the program expert for the Course while purchasing the course by users.
5. 25-Day Rule (For Course Fees): Irrespective of the mode of payment, a refund for the remaining course fee will only be initiated if the user submits a refund request at least 25 (twenty-five) days before the course commencement date. Any request made after this timeline will not be eligible for a refund under any circumstances. Approved refunds will be processed within 30 (thirty) working days.
6. Payment Gateway Disclaimer: Castallio does not represent or guarantee that the use of the Payment Gateway will not result in theft and/or unauthorized use of data over the internet.
